Technology Services

We love technology. Since day one, we’ve put the latest digital developments and cutting edge technologies at the core of everything we do for our clients. We have intimate knowledge of every platform and tool that we use. We play with it, take it apart and put it back together again to see how it works. That means that when you work with us, you get the expertise of a consultancy that truly understands what can be achieved with today’s technology.

  • Application Build

      • Turning any design into technical reality requires a structured, controlled technical build process, which also takes account the inherent flexibility of requirements as projects progress.

    • Technical Design

      • Word-class digital design relies on the greatest understanding of form, function and technology. Our design and technical teams work closely together to ensure that our designs not only look great but, are optimised for the platform or device they run on.

    • Technical Development

      • Agile is core to our technical development philosophy. By prototyping designs and working collaboratively with you, we can provide working code quickly whilst ensuring that you know what the end product will look like at all times. Operating across multiple platforms, our experienced and expert technical team is well versed in successfully delivering complex enterprise-level projects.

    • Testing and Quality Assurance

      • ORM is an ISO9001 compliant organisation, meaning our design and build processes adhere to a defined quality standard. We deliver clear technical design documentation and produce functional tests where appropriate to ensure that code operates as expected. Before any project goes live, we perform an intensive series of technical tests including system, integration, performance and regression as required.

  • Hosting & Support

    • Dedicated Hosting

      • By partnering with Rackspace, we can provide fully managed, dedicated hosting solutions to all of our clients. Rackspace provides operating system and network level support, while our in-house support team completes the package with first-class application level support. Offering a full managed backup service of both file systems and databases, we also provide automated tools for monitoring site availability and health.

    • Cloud Hosting

      • With years of experience in rigorously testing cloud-hosting platforms, we now offer the highest quality solutions through Rackspace and Amazon EC2. A fully scalable service, we provide a range of solutions that are ideal for clients with unpredictable traffic volumes or short-term hosting requirements. Value for money is at the core of our cloud offering, and the service is fully SAS 70 compliant with full backup and monitoring provided as standard.

    • Maintenance and Support

      • When it comes to support and maintenance, we know that peace of mind is the priority. That’s why we offer three tiers of Service Level Agreements, providing you with a range of support that can scale to your needs.

        Whichever tier you choose, you can rest assured that our active monitoring system has you covered, providing a watchful eye to ensure that all web services are up and running when they should be. Our comprehensive support system enables you to flag any issues you experience, with changes and requests dealt with by our dedicated support team.